Video &Support

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How to take support

Need Support?

We’ll happy to talk you, don’t hesitate to mail us if there is any problem with our products or you just want to chat. You may reach us at

Support requests are being processed on business days Monday to Friday 10:30 to 18:00 (GMT +5:30) within 1 business day.

Item support includes:
  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets
  • For better support mail us
However, item support does not include:
  • Customization services
  • Installation services
  • Updation services
  • After self customization or any changes made in database like (deleting rows or column or deleting whole database) support is not available in such cases
  • Team-viewer, AnyDesk, Phone Calls and Whats-app supports are not available for better support mail us
  • Please do not send multiple mails, we will respond you as soon as possible.

Note: Saturday and Sunday are non-working days we will not be able to provide support


  • Monday - 10:30 to 18:00 (GMT +5:30)
  • Tuesday - 10:30 to 18:00 (GMT +5:30)
  • Wednesday - 10:30 to 18:00 (GMT +5:30)
  • Thursday - 10:30 to 18:00 (GMT +5:30)
  • Friday - 10:30 to 18:00 (GMT +5:30)
  • Saturday - Closed
  • Sunday - Closed